Privacy policy

Dawa Healthcare is committed to preserving the privacy of all visitors to our website at (www.dawahealthcare.biz). Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
In line with the European GDPR effective from 25th May 2018, this page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

INFORMATION THAT WE COLLECT FROM YOU:

When you visit, register or order products or services on (www. dawahealthcare.biz) you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and emails or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls. Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, state, province, ZIP/postal code, city
  • Cookies and usage data.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

As an additional safety concern, please be assured that once a transaction is complete, your credit card details will not be stored on our database along with your other personal details.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Dawa healthcare uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues

TERM AND CONDITIONS:

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information when you first visit our website.

Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our [privacy and cookies policy].
These terms and conditions shall govern your use of our website.

If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

PAYMENT POLICY:

We provide the following modes of business transaction:

  • Cash on delivery service
  • Card on delivery service
  • Direct Bank Transfer for specific orders or out of city order


PRODUCTS & SERVICES FOR PERSONAL USE:

The products and services described on this website, and any samples thereof we may provide to you, are solely for personal use only.
You may not sell or resell any of the products or services, or samples thereof, you receive from us.
We reserve the right, with or without notice, to cancel or reduce the quantity of any products or services to be provided to you that we believe may result in the violation of our Terms and Conditions.

ACCURACY OF INFORMATION:

We attempt to be as accurate as possible when describing our products on the website. However, except to the extent implied by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the website are accurate, complete, reliable, current, or error-free.
The information in this website should not be relied on and does not constitute any form of advice or recommendation. By using Dawa Healthcare website you confirm that you have not relied on any such information.
Any information shared between you and any third party or referred from any other website are entirely at your sole risk and responsibility.

INTELLECTUAL PROPERTY:

All information and content available on the website and its “look and feel”, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is the property of Dawa Healthcare, our Affiliates, partners or licensors, and is protected by laws of Pakistan, including laws governing all applicable forms of intellectual property.
Except as set forth in the limited licenses in Section 7, or as required under applicable law, neither the Content nor any portion of this website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

OBLIGATIONS & RESPONSIBILITIES

In the access or use of the Dawa Healthcare website, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the website.
You shall act always in accordance with the law, custom and in good faith. You shall not make any change or alteration to the website or any Content or services that may appear on this website and may not impair in any way the integrity or operation of the website.
Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to Dawa Healthcare website Online, our Affiliates, partners or licensors.

SECURITY OF PERSONAL INFORMATION

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password protected) servers.
All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

MEDICAL, NUTRITION & FITNESS INFORMATION

1. You expressly acknowledge and agree that all medical, nutrition and fitness information provided on the website, including all text, photographs, images, illustrations, graphics, audio, video and audio-video clips, and other materials, whether provided by Dawa Healthcare or by other users or third parties, is provided for informational purposes only and is not intended to be and should not be used in place of:
The advice of your physician or other medical professionals, a visit, call or consultation with your physician or other medical professionals. Information contained on or in any product packaging or label, please consult with your physician or other healthcare provider if you have health-related questions before using any of our products or relying on any information you obtain on the website. Information and statements have not been evaluated by the health authorities and are not intended to diagnose, treat, cure or prevent any disease. You have any health-related questions, please call or see your physician or other healthcare provider promptly.
2. You should never disregard medical advice or delay in seeking medical advice because of any content presented on or via the website and you should not use the website or any content available through or via the website for diagnosing or treating a health problem.
3. The transmission and receipt of any content, in whole or in part, or communication via the internet, e-mail or other means does not constitute or create a doctor-patient, therapist-patient or other healthcare professional relationship between you and Dawa Healthcare, its affiliates or any third party.